Hi there! I’m a creative and detail-oriented designer with a passion for turning ideas into visually engaging content.
My multi-disciplinary background — spanning education, customer service and digital media — reinforced my ability to communicate effectively, solve problems creatively, and deliver high-impact work that connects with people.
Whether I’m designing social media graphics, corporate branding materials, or engaging digital content, my focus stays on alignment and functionality. I value long-term collaboration, continuous technical learning, and introducing fresh, functional design frameworks to every project — and I’m always eager to guide work from concept to final execution.
S.I.S. Academy
Designed and conducted structured language lessons for international Korean students, focused on targeted grammar, vocabulary building and professional speaking fluency.
Used precise educational frameworks to identify communication gaps, tailoring lessons into engaging, high-impact learning environments.
Adraian’s Cafe — Part-Time
Handcrafted espresso-based drinks, specialty coffees and custom artisan sodas under fast-paced service requirements.
Managed cafe operations end to end: daily stock analysis, equipment upkeep and coffee bean quality metrics.
Enforced presentation and flavour standards on every order to keep customer satisfaction high.
BUWELO BPO
Managed high-volume inbound communications, resolving diverse client inquiries, disputes and service requirements efficiently.
Consistently exceeded client satisfaction targets with a professional, solutions-oriented approach.
Worked with support teams to document issues, execute account requests and refine customer retention pipelines.
Let’s make
something.
Designed & built on the Sediment system.
Fraunces · Anton · JetBrains Mono.
© 2026 Wacky Jhay Yugto. All artwork by the author.